In Season
FAQ: How to categorize each payout?
Overview If you are selling multiple products (Memberships, Guest Passes, Party Tickets, etc.) across multiple AGS platforms (Application Portal, Marketplace, Booking Portal, etc.), you may need to know what the payout is for. In this article you ...
FAQ: How are Stripe Daily Payouts issued?
Overview Access Granted Systems (AGS) allows you to control how often your payouts occur. If your account operates on a daily payout schedule, it is not an instant payout. Payments are secured by Stripe and Stripe has an undisclosed waiting period ...
FAQ: What is this payout for?
Overview Accounts with a negative value receive a payout. This is common if the community is using AGS to collect money form patrons. Selling guest passes, memberships, invoicing members, etc. A community may also receive a payout from an AGS credit. ...
FAQ: What is this invoice for?
Overview Accounts with a balance receive an invoice on the first of the month. Here is how to view the invoice 1. In the menu, click Statements 2. Click the eye icon to view the invoice. 3. Click the gear icon to download the invoice. Here is how to ...
How to view your account balance
Here is how to view your current account balance. 1. Click the menu and Account 2. You can view the current account balance at this moment in time. Here is how to view a history of your balance. 1. Click the menu and Balances 2. You can view your ...
How to pay an invoice?
Overview Invoices may be paid via mailed check or online with a credit card. How do I pay via check? Make check payable to: Access Granted Systems, LLC and mail to: ACCESS GRANTED SYSTEMS 11 BEE TREE MILL CT PARKTON, MD 21120 How do I pay via credit ...
FAQ: What is AGS's overdue invoice policy?
Overview In general, AGS has a very flexible policy regarding when client's pay invoices. What is AGS's overdue invoice policy? Invoices are due upon receipt. AGS does not have a late fee. AGS will provide three (3) email notifications to the account ...
FAQ: What is the patron dispute fee?
Overview We provide a service on behalf of the community. If the service is paid by the patron via check or credit card, the patron has the right to dispute the payment with their bank. If the bank does not pay, the community’s account will be ...
FAQ: What is the vendor portal fee?
Overview Some HOAs and apartment companies require Access Granted Systems to complete a “Vendor Application”, pay a vendor fee, or do not pay invoices via credit card or check. These communities are invoiced a $40 administration fee plus the cost of ...