Miscellaneous FAQs
How to start using Access Granted Systems
In this article, we will... Guide you through startup tasks that every new administrator should complete. Guide you through startup tasks for specific AGS's services & features. You'll only need to complete the startup tasks for the features you use. ...
Where is my tracking number?
For orders that are shipped to an office, you can find a tracking number. Examples of these orders are bulk Classic Passes, tablet rental, and scanner purchases. First, go to the Account Portal From the Membership Portal, click the menu Click Manage ...
What reports can the software generate?
Overview Reports and data are available in each separate AGS feature. Including interactive pages dedicated to generating displays, tallies, and statistics. Use the interactive pages or data to create reports for your board members or company ...
What is Access Granted System's support policy?
Overview Access Granted Systems (AGS) provides free unlimited support for administrators, property managers, board members, or your staff. Your success is our goal. Patron Support is only available for Full Service Application Portal clients. When ...
What are the minimum internet requirements?
The check-in portal requires an internet connection. You can use a wired connection (DSL, Cable/Coax, or Fiber), a Satellite internet provider, or even a Cellular hotspot. The No Check-In Plan or Small HOA recommended solution is designed for pools ...
What is the recommended hardware?
Overview Our clients use a variety of PCs, smart phones, tablets, 2D QR barcode scanners, operating systems, and web browsers to access our services. What is the recommended hardware? • Processor: 2.0 GHz or faster • Operating System: Windows 11 or ...