Setting Up Your Season
What are the applicant email notifications?
Overview Applicants receive automated updates informing them of their application status. There are up to six possible notifications. Application is successfully submitted. Application is processed, and membership is active. Application is processed, ...
How to closely match printing and mailing fees.
Overview Client's often ask, "Can the patron pay all AGS fees? Printing, mailing, and payment processing?" or "Can AGS charge my member if they request a classic pass mailed to their home but not charge if no pass is mailed?" Yes, but read carefully ...
How to charge a processing fee on an application
Overview Client's often ask, "Can Access Granted Systems make the payment processing fee a pass through fee and make the applicant pay the fee?" Yes, but read carefully how it works. How the AGS Payment Processing Fee works The AGS Payment Processing ...
Do residents need to reapply for passes every year?
Overview The choice is up to you. PoolPass has two main options. Option 1: Yes. You can expire all residents at the end of the year. Then all members must register again. When the member is approved, the expiration date will get updated. From the ...
How to make a FLYER
Overview Some communities make a flyer they post at the facility or distribute around the community. Here is how 1. Download our template. 2. Create a QR code. Here is the website we recommend to create your QR ...
Patron instructions for the online application
Overview Some new clients ask, "How do I send members the application?" and "What instructions do I need to send my residents?" There are two common ways to communicate with your members about the Application Portal: Your normal communication tool ...
How do PAPER APPLICATIONS work?
Overview Some communities utilize a paper application, as an alternative to submitting an online application. Can Access Granted Systems process our paper application submissions? Yes, we offer full-service paper applicaton processing service. ...
How to get started using the Application Portal
Overview The Application Portal is a system that meets your needs for communication with members, including online applications, payments, requesting passes, and asking for help. Facility managers can approve memberships, process pass orders, and ...
How to make changes to your community's website?
Overview AGS post community webpages at swimmingpoolpasses.net. These are for communities that do not have a community website or need a page specifically dedicated to applications. How to make changes These websites are custom built by your AGS ...
How do temporary passes work?
Overview Most clients that utilize Access Granted Systems do so to restrict unauthorized access until approval. However, there are a some options to grant temporary access, prior to an administrator granting approval. This article lists a variety of ...