Setting Up Your Season
Do residents need to reapply for passes every year?
Overview The choice is up to you if residents need to reapply or not. PoolPass has two main options. Some communities have residents expire every year, and they need to reapply. Some communities do not need residents to reapply. Option 1: All ...
How to make a FLYER
Overview Some communities make a flyer they post at the facility or distribute around the community. Here is how 1. Download our template. 2. Create a QR code. Here is the website we recommend to create your QR ...
Patron instructions for the online application
Overview Some new clients ask, "How do I send members the application?" and "What instructions do I need to send my residents?" There are two common ways to communicate with your members about the Application Portal: Your normal communication tool ...
How do PAPER APPLICATIONS work?
Overview Some communities utilize a paper application, as an alternative to submitting an online application. Can Access Granted Systems process our paper application submissions? Yes, we offer full-service paper applicaton processing service. ...
How to get started using the Application Portal
Overview The Application Portal is a system that meets your needs for communication with members, including online applications, payments, requesting passes, and asking for help. Facility managers can approve memberships, process pass orders, and ...
How to make changes to your community's website?
Overview AGS post community webpages at swimmingpoolpasses.net. These are for communities that do not have a community website or need a page specifically dedicated to applications. How to make changes These websites are custom built by your AGS ...
What are the patron notifications?
Overview Patrons receive automated updates informing them of their application status. The following are example of several notifications. Application Submission Application Approved Application Approved, but account is suspended Application on Hold ...
How do temporary passes work?
Overview Most clients that utilize Access Granted Systems do so to restrict unauthorized access until approval. However, there are a some options to grant temporary access, prior to an administrator granting approval. This article lists a variety of ...