How to CONFIRM a refund was successful

How to CONFIRM a refund was successful

Overview

When you issue a refund, the journal feature will record when the refund was successful.   There are two steps.
  1. Search for the application
  2. Look up the record in the journal
Search for the Application
Go to the Application Portal
  1. Click the ADVANCED SEARCH arrow
  2. Enter patron information in the Patron Data box
  3. Click SEARCH
  4. See the application appear below
  5. Click the journal arrow


You will see an entry if the refund was successful.