Do residents need to reapply for passes every year?

Do residents need to reapply for passes every year?

Overview

The choice is up to you.  PoolPass has two main options.  

Option 1: Yes.  You can expire all residents at the end of the year.  Then all members must register again.  When the member is approved, the expiration date will get updated. From the members POV, it will be the same process as year 1. 


Option 2: No.  You can bulk update all expiration dates.  If so, only new residents would need to apply. 

 

How to change the option.    

If your community needs to change form option #1 to options #2, let your account administrator know.  This is a custom setting your account administrator manage.  

Are there other options?

Yes.  In addition to the two options here are a few additional options some clients do.  
  1. Each year, delete the records and database.  Members apply every year.  All new applications get approved the same way as year 1.  
    1. This is common for clients that...
      1. Do not use the check-in system (the Free Plan)
      2. Issue new classic passes each year.
      3. Then issue new ePasses each year and do not use classic passes.   
      4. Do not use passes but make each member apply every year.  Sign waiver, check T&C's, and agree to the pool rules.  
  2. Set expiration to never.  When residents move out, delete them from the list.  Residents only reapply to update information, replace passes, or add new residents. 
  3. Set expiration to never. When a new resident moves in, delete the previous residents when approving the new ones.