FAQ: Do members need to re-apply every year?

FAQ: Do members need to re-apply every year?

This is up to you.  Communities have several options.  You'll pick the best option for your unique community.    

Option A: All members re-apply year after year.

  1. Setup your community to expire all memberships.
  2. Setup your community to expire all passes.  ePasses, classic passes, guest passes, etc.    
  3. Reset or Delete your database in the offseason.  
  4. The application process is identical year after year. All members re-apply.     
  5. The approval process is identical year after year.    

Why choose this option?  

  1. It is easier for your property manager or board members to approve applications.  
  2. You may have strict checks and balances.   Dues are current, residency verification, HOA violations, etc. 
  3. This is the only option if your community has...
    1. Complex membership fees.  Age based discounts, early/late fees, military discounts, etc.   
    2. Complex member or limited member policies.  Proof of residency, age policies, nannies, grandchildren, etc.    

What are the drawbacks of this option?  

  1. All members must re-apply and submit a full application year after year.  


Option B: Nobody needs to re-apply.
  1. Setup your community where memberships never expire.    
  2. Setup your community where passes never expire.   ePasses, classic passes, etc.  (you can still bulk expire guest passes)
  3. If a member was approved last year, they remain approved forever.  They don't need to apply.    

Why choose this option?  

  1. Its easier for your members. 

What are the drawbacks of this option?  

  1. This is harder for your property manager or board members.
  2. There are no checks and balances. Dues are current, residency verification, HOA violations, etc. Checks and balances must be done manually.  
  3. If a member leaves your community, you must manually remove them.    
  4. Since no application is submitted, you can not collect fees or membership dues.  
  5. Since no application is submitted, T&Cs or waivers are not agreed to.  


Option C: Use the RENEW feature in the application portal.  

  1. This is a hybrid option combining both options A & B.  Setup will vary.  
  2. Existing memberships can renew their existing membership.    

Why choose this option?  

  1. This option is best for communities that...  
    1. Require members to agree to T&Cs or rules year after year.
    2. Require a waiver year after year.
    3. Have simple payment structures.
    4. Have simple checks & balances. i.e. not many people trying to sneak in.

What are the drawbacks of this option?   

  1. Ask your account representative if you are are eligible.  Limitations apply.  Your community may not be eligible if you have...
    1. Complex membership fees.  Age based discounts, early/late fees, military discounts, etc.   
    2. Complex member or limited member policies.  Proof of residency, age policies, nannies, grandchildren, etc.    

 

Are there other options?

Yes.  In addition to the three options here, there are others.  We recommend scheduling a support session with your account representative.  You'll discuss all the options.  You'll pick the best option for your unique community.