eCommerce with AGS (overview)

eCommerce with AGS (overview)

AGS has several solutions to support clients that want to sell memberships, products, passes, and other services.  This article will be an overview of the AGS eCommerce solutions we offer.  

If you are unsure of the best solution for your community, we recommend you contact your AGS Account Representative for help.  

First, we will list each platform of our eCommerce solutions and some common uses.  Then, we will outline more details about each platform.  

Platforms

Applications

  1. Membership Fees
  2. Patron Fees
  3. Pass Fees
  4. Virtual Guest Passes (initial amount)
  5. Nanny or Seasonal Passes

Marketplace within Check-In Software

  1. Virtual Guest Passes (in-season)
  2. Tickets (guest passes, single entry, other products)
  3. Concessions

Support System

  1. Replacement Passes
  2. Custom Orders
  3. Nanny or Season Passes

Booking Portal - coming soon

Membership Billing

  1. Dues
  2. Invoices

Applications

AGS's Application Portal is a highly customizable and versatile option.  The application portal, at its simplest, is a form members fill out to request access.  AGS staff have many tools to tailor the application to meet your community's needs.  The customization has the ability to:
  1. Charge different fees based on the membership type
  2. Charge different fees based on the number of applicants
  3. Give pass type options and custom fees for passes
  4. Add Virtual Guest Passes to their membership
  5. Offer and automatically create custom passes, like Nanny Pass, Season Long Guests, etc.  
  6. Add custom fees, like bond fees
  7. Ask for discounts, like first-responders, seniors, etc. 
  8. Payment options
  9. Mixed and match all the above and more
Below is an example of an application with several customizations.


Contact your AGS Account Representative to start setting up a customized application.  

Marketplace within Check-In Software

The goal of the Marketplace is to provide an easy, convenient, and cashless system for patron to buy passes and products, with simple actionfrom check-in attendants.  There are two halves to the our traditional online Marketplace.  First, there is an online website where patron make their purchases.  Second, in the Check-In Software, patrons redeem their purchases.  Behind these two halves, administrators have control over the set up and products that are offered.  

There are three uses for the Marketplace: Virtual Guest Passes, Tickets, and Concessions

Virtual Guest Passes

Virtual guest passes are the most popular use of the Marketplace.  On the website, patrons pay for passes, enter their Membership ID, and passes automatically get added to their membership.  After checking in, the attendant can see how many passes they have and redeem them.  Click here to learn more how to set up Virtual Guest Passes in the Marketplace.  

Tickets

AGS's ticket system operates similar to how movie or concert tickets work.  Patrons buy their passes online.  They provide their ticket (a QR code) to the attendant.  The attendant quickly verifies the purchase and redeems the tickets.  Click here to learn more about Marketplace Tickets.  

Concessions

Clients with a "Snack Shack" or other simple offerings use the Ticket system to run their concessions.  Instead of products, patrons put Funds on their ticket.  Attendants scan the ticket to confirm the patron has funds, then the funds are used to by items at the concession area.  Inventory is tracked as well.  Click here to learn how to set up Concessions in the Marketplace.  

Support System

The support ticket system is a part of the application portal.  Just like the application can be customized, so can the support ticket for your community.  AGS staff can add products that can be purchased on the support ticket.  This is convenient when you don't want patrons to fill out a whole to application to buy something, but still want to approve the transaction.  They can buy a Nanny pass, replacement Classic pass, pay a custom amount, or provide other needed solutions.  

Contact your AGS Account Representative.  They will assist you to set up your custom Support Ticket.  

Booking Portal - Coming Soom

Membership Billing

The Billing feature interacts with the membership database to send invoices.  Invoices and be for entire membership groups, individual memberships, be schedule, and, when paid, take actions on the membership.  

To learn more about the features of the Billing platform, click here.