Situation: A Swim Club host swim lessons. Parents can signup their children for a week long class.
Policy:
- Sessions are 5 days, Monday through Friday.
- Saturday is a makeup day if there is bad weather.
- Beginner lessons are 10am to 11am.
- $80 per child.
What booking portal features are we going to use?
- Since the lessons are group lessons and the club decides the date and time of the lesson, we are going to build an Event. Group lessons are "classes".
- Since the class has payment options, the Fees features will be used to track payments.
Step 1) Create a resource
If you have not done so already, create a resource. In this scenario, it can be a general resource used by multiple events. You can re-use the resource if you have more than one event.
Step 2) Create a new event
This is step 2 of our general help article. Select the resource you created in step 1
- Name: Swim Lesson: Beginner. Use a descriptive name. Your members will know what they are signing up for.
- Start Date & Start Time: Monday July 6 at 10am. The date and time of day #1 of your event.
- End Date & Start Time: Friday July 10 at 11am. The date and time of the last day of your multi-day event.
- Add Recurrence: Not used in this scenario.
- Assigned Resources: This should already be checked to the resource used in step 2.
- Visibility: Public is the least restrictive option and best for this scenario.
Click Add to proceed to the next step.
This is step 3 of our general help article. We'll recommend your settings below.
- Enable Patrons to Signup: Checked. This turns on the event.
- Requires Membership: Unchecked. In most scenarios, you should not have this checked.
- Max Paton Signups: Set this to the maximum number of attendees. If you don't have a max, set it to a very high number.
- Signup Opens: Unchecked because patrons can signup anytime.
- Signup Closes: Unchecked.
- Allow Late Signups: Checked. If a child missed day #1, they can still signup and attend day 2-5.
- Signup Instructions: Write any unique instructions. In this case, inform the parents of the skill level, length, and policy.
- Cost per Patron: $80.00 - This is the cost of the event per person.
- Add Cost Item: NA/$0.00 - In this scenario.
- Service Fee %: NA/$0.00 - In this scenario.
- Fixed Service Fee: NA/$0.00 - In this scenario.
- Add Matching AGS Service Fee: Unchecked in this scenario. If you want your patrons to pay any AGS fees, you would check this option.
- All other payment options: Unchecked in this scenario. All patrons must pay online.
- Auto Refund Fee on Cancellation: Checked in this scenario. If a patron cancels, the refund will be automatically issued.
- Email Event Owner on Signup Activity: Unchecked in this scenario. You don't need 100+ emails each time a family signs up.
- Require all Patron Names: Checked in this scenario. It will be nice to know the kid's names.
- Restrict Check-in to Event Owner Only: Unchecked in this scenario. Any staff member will be able to work the check-in station.
- Terms & Conditions: Write and T&Cs here.
Step 4) Save & Test
- Don't forget to Save. Any changes will not be visible until you click SAVE.
- Click Go to Patron Signup Page to view and test your event.
How will patrons get checked in and ensure all attendees have paid?
Since this is a small event, the download patron list or print sign-in sheet is more practical than the check-in feature for this event. CLICK HERE to learn more. Use any of the 3 options.