FAQ: Is there Self Check-In?

FAQ: Is there Self Check-In?

Overview

Yes. Administrators can set up a user that operates as a Self Check-In, also known as a Kiosk.  
A Kiosk is used in several situations, including:
  1. An area of the facility that is not staffed.  Members are expected to check themselves in as they pass through.
  2. A front desk with more than one computer.  Staff may use computer A for lookup or customer service needs.  Computer B can be a "Fast Lane".  

How to create a Kiosk user

1) Click here to follow the instructions to add a generic user: CLICK HERE
2) IMPORTANT: When following those instructions, set the user as the Kiosk role.

Setting up the Kiosk device

It is important to adjust the Preferences so the kiosk appears how you want.  
1) Log in as another user at the kiosk device.
2) In the Membership Portal menu, click Preferences.
3) The typical Kiosk preferences are checked...
  1. Hide Virtual Guest Passes
  2. Enable Sound Effects
  3. All other checkboxes are unchecked

4) Log out and log into the Kiosk user you created.
5) The Check-In screen should appear with just the following screen and options.

6) Set up your scanning device.
7) Make sure the cursor is in the Barcode/ID box.
8) Members can now use the Kiosk.  Below is a successful check in.  

Can I set other Preferences?

Yes. Other Preferences boxes can be checked.  For example, you may want members to use Virtual Guest Passes or use Multi-Member Check-In .  Adjust the preferences as needed.    

Can I set other Permissions?

No. Kiosk users have limited permissions.  If you need to add permissions, create an Attendant user instead.  Then adjust the permissions as needed.  

NOTES: 

  1. After 4 hours of inactivity, the any user will be logged out automatically.  
  2. A successful check-in makes a positive sound.  A suspended or expired membership, or invalid barcode will make a negative sound.  This can alert nearby staff to support the member.