How Applications Work

How Applications Work

Overview
 
Patrons may request access to your facility by completing an application.

Features
  1. Online Submissions
  2. Paper Submissions (if enabled)
  3. Custom Built
    1. Membership Types
    2. Collect Waivers
    3. Collect Unique Facility Information
  4. Collect Fees & Payments
    1. Charge Convivence Fee (our fees)
    2. Charge per Household
    3. Charge per Patron
    4. Charge per Replacement Pass
    5. Charge per Membership Type
  5. Communication Tools
    1. Receive PDF 
    2. Approval Notice
    3. Suspended Notice
    4. Hold Notice
    5. Decline Notice
  6. A Streamlined Process
    1. One step for patrons (No secret codes, lockouts, or administrator involvement)
    2. Simple Click to Approve
    3. Auto-Print & Mail Passes
    4. Full-Service Application Processing - Our staff can manage the process for you! (Optional)
How Online Applications Work

Step 1: Your account administrator will build your custom application.

Step 2: Patrons apply online

Step 3A: The community receives an email notification that includes a PDF of application and all attached documents.

Step 3B: The patron receives a confirmation email with the result.

  • Approved – Congratulations message
  • Suspended or Held – Further action is needed by the patron
  • Declined– If an application does not meet community requirements/standards

How Paper Applications Work

Every facility has patrons the prefer an old-school paper application they can mail in for processing. 

Your account administrator will build a paper application that mirrors the online application. 

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