How PVC Guest Passes Work (Reusable Guest Passes)

How PVC Guest Passes Work (Reusable Guest Passes)

Overview

PVC Guest Passes are purchased from your community’s marketplace.

PVC Guest Passes are…

  • Mailed to a patron’s home
  • Designed to be used all pool season and in some cases, multiple years
  • Not instantly available
  • Scanned at the pool gate to to keep accurate pool usage statistics
  • Assigned to a patron’s household
  • Flexible and custom built
Examples
  • Summer Guest Pass
  • Nanny Pass
  • Etc.
How do I sell PVC guest passes at my marketplace?
  • Contact you account administrator.  We'll create your custom guest pass.  
How do patrons purchase PVC passes at the marketplace?

  • The PVC guest pass or marketplace link is added to your community’s website.
  • Patrons complete the transaction using Stripe’s secure integration.
  • The pass will be added to the patron’s household and mailed to the patron’s home.
  • Patrons are emailed a copy of their receipt.

How are PVC guest passes scanned in by the lifeguards?
  • The same way membership passes are scanned in


    • Related Articles

    • How Virtual Guest Passes Work

      Overview Virtual Guest Passes are a way administration can issue guest passes to a household without actually printing a pass. Virtual Guest Passes are… Assigned to a patron’s household Limited to “Guest Passes” Managed in-house Can not be issued via ...
    • How Tickets Work (Instant Guest Passes)

      Overview When patrons purchase guest passes, products, or other items at your community’s marketplace they are issued a ticket. Tickets are Instantly available for use. Scanned at the pool gate or concession stand. Flexible and custom built. Examples ...
    • How Replacement Passes Work

      Overview Replacement Passes are a specific PVC membership passes purchased from your community’s marketplace or pool application.  We recommend all clients offer their patrons replacement passes or away to request passes that are lost or ...
    • How Temporary Passes Work

      Overview There is not a one size fits all solution for clients that wish to grant access to the facility prior to an administrator granting approval.  Contact your account administrator to discuss a temporary pass solution that works for your unique ...
    • How Applications Work

      Overview   Patrons may request access to your facility by completing an application. Features Online Submissions Paper Submissions (if enabled) Custom Built Membership Types Collect Waivers Collect Unique Facility Information Collect Fees & Payments ...
    • Popular Articles

    • ePasses - Instructions for Patrons

      Overview An ePass is a special file (.pkpass) you can store in a Wallet app on a mobile device. Display them to the attendant to gain access to your facility.  How do I get my ePasses? Your community will send them to you by email.  Check your Inbox ...
    • What is the recommended hardware?

      Overview Our clients use a variety of PCs, smart phones, tablets, 2D QR barcode scanners, operating systems, and web browsers to access our services. Hardware We recommend using a PC running Windows 11 to access our web portal via Microsoft Edge ...
    • How to sell a 5 punch guest pass

      Overview Patrons will purchase this ticket at the marketplace.  These are the recommended settings for communities that wish to sell a guest pass that can be used up to five times.  Five single use passes are issued but must be purchased in lots of ...
    • How Applications Work

      Overview   Patrons may request access to your facility by completing an application. Features Online Submissions Paper Submissions (if enabled) Custom Built Membership Types Collect Waivers Collect Unique Facility Information Collect Fees & Payments ...
    • How to upload your member list

      Overview Administrators can upload their patrons (members) into the PoolPass software in bulk.  Here is how Get your member list ready for upload. A properly formatted CSV (comma separated value) file is need to import members.  Most spreadsheet apps ...

    Need live help?