How to charge a Processing Fee in the Marketplace

How to charge a Processing Fee in the Marketplace

Overview

AGS charges a fee to collect payment on behalf of clients.  Some clients wish to pass that fee onto the patrons.  You may add a processing fee (service fee) to the Marketplace that is an exact match of the AGS fees, or you may create a custom processing fee.  
Note: The processing fee cannot be refunded to the patron.  The processing fee will stay credited to your AGS account.  

Where will the processing fee appear?

The processing fee is displayed when a patron is selecting the products or funds they will purchase.  

Create a processing fee that matches AGS fees

  1. Click the Menu 
  2. Click Manage Marketplace
  3. Click the Settings tab
  4. Check the box Add Matching AGS Service Fee (non refundable)
  5. The patrons' processing fee with match your AGS processing fee

Create a custom processing fee

  1. Click the Menu 
  2. Click Manage Marketplace
  3. Click the Settings tab
  4. Check the box Add Service Fee (non refundable)
  5. Edit the Percentage for the service fee 
  6. Edit the Fixed Fee amount
  7. You can use either or both percent and fixed


Note: It is not recommended to combine both Service Fee buttons.  Instead, just use the custom option.