How to find a user

Overview

In this article, we will first navigate to the Users area, then discuss topics for administrators that manage multiple communities.

1. Once logged in, click Manage Account.

2. From the Account Portal, click Users.

3. When you first enter the User area, the default list will only show the account that you were most recently viewing.

To narrow your search:

4. Type part of the name or email address

5. Click Search

You can change accounts or view all accounts.

6. Click ACCOUNT

7. Choose from the drop down or start typing the account name

8. Click the account you want to view

9. Click OK

10. Check Include all my Accounts

11. Click SEARCH