How to issue a REFUND

Overview

If a member submitted a payment on an application, a facility manager can issue a full refund or partial refund.

How to issue a Refund

1. Claim or view the application by clicking the clipboard or eye icon.

2. Click the gear icon.

3. Click Request Payment Refund.

4. Adjust the refund amount if issuing a partial refund.

5. Write a note. We recommend the reason the refund is being issued.

6. Click OK.

7. Click Refund.