How to print instructions

How to print instructions

Overview
Your facility may employ staff that need a quick reference guide to use the software.  Create or print easy to use instructions to train your staff.  

Here is how
1.  Find relevant articles by clicking the tag gate attendant or lifeguard.
2.  Print the article  
or
3.  Download a Word version of the article.  
  1. Edit the word document to add your own custom instructions and gate policy
  2. Add your specific login instructions
  3. All articles with a Word version are tagged: word document


    • Related Articles

    • How to use the occupancy feature

      Overview The occupancy feature is a tool for the gate attendants to keep track of the number of patrons in the pool area.    How to record a patron leaving the facility Click the number in the upper left-hand corner. Click how many patrons are ...
    • How to log in

      Overview Here is how to log into Pool Pass & Access Granted Systems software.   Here is how 1.  Open the software at: https://accessgrantedsystems.com/  We recommend bookmarking this website.   2. Click Log In and enter your email and password.  ...
    • How to use the check-out feature

      Overview The occupancy feature is a tool for the gate attendants to keep track of the number of patrons in the pool area.  The check-out feature is used in conjunction with the occupancy feature to record specific patrons leaving the facility.  When ...
    • How to check-in virtual guest passes

      Overview Virtual guest passes are the built in Pool Pass guest pass feature.  They are not tickets sold at the marketplace.     Here is how to use a virtual guest pass After the member is checked in Click up the guest pass number Click Use Guest ...
    • How to check in patrons without a pass

      Overview Members who do not present a pool pass can still be checked in using PoolPass software.  Directions are slightly different with or without family check-in enabled.   Here is how - with family check-in enabled Click Member List Search their ...
    • Popular Articles

    • ePasses - Instructions for Patrons

      Overview An ePass is a special file (.pkpass) you can store in a Wallet app on a mobile device. Display them to the attendant to gain access to your facility.  How do I get my ePasses? Your community will send them to you by email.  Check your Inbox ...
    • What is the recommended hardware?

      Overview Our clients use a variety of PCs, smart phones, tablets, 2D QR barcode scanners, operating systems, and web browsers to access our services. Hardware We recommend using a PC running Windows 11 to access our web portal via Microsoft Edge ...
    • How to sell a 5 punch guest pass

      Overview Patrons will purchase this ticket at the marketplace.  These are the recommended settings for communities that wish to sell a guest pass that can be used up to five times.  Five single use passes are issued but must be purchased in lots of ...
    • How Applications Work

      Overview   Patrons may request access to your facility by completing an application. Features Online Submissions Paper Submissions (if enabled) Custom Built Membership Types Collect Waivers Collect Unique Facility Information Collect Fees & Payments ...
    • How to upload your member list

      Overview Administrators can upload their patrons (members) into the PoolPass software in bulk.  Here is how Get your member list ready for upload. A properly formatted CSV (comma separated value) file is need to import members.  Most spreadsheet apps ...

    Need live help?