How to reset your Windows App password

How to reset your Windows App password

Overview

If you forget your password to open the Pool Pass Windows App you must delete the connection and re-connect the software.


Here is how
1.  Click the arrow in the lower right corner
2.  Click Show Database Directory

3.  Select & Delete the file: poolpass-database-config

5.  Now you can re-connect the database and create a new password.  Follow these steps:  https://support.accessgrantedsystems.com/portal/en/kb/articles/app