How to return funds back to a ticket

How to return funds back to a ticket


An administrator can issue a refund and add funds back to a ticket.  This is common if a patron returns am unused concession item and requests a refund.    

Here is how

1.  Click Tickets
2.  Search and find the ticket
3.  Click the ticket to highlight the ticket
4.  Click the transactions icon

1. Click Display or search for the transaction you intend to refund
2. Click the transaction you wish to refund
3. Click Refund
4. Write a comment or reason and click OK

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