Administrators can suspend or reinstate a household (membership) or individual member at any time. When an administrator updates a household on their computer, the change is immediate on other devices (like check-in).
How to suspend or unsuspend a household/membership
Overview
Go to the Membership page to Suspend or Unsuspend
- Open PoolPass and log in
- Click Member List
- Search for any patron or household
- Double click the patron
- Click Suspend to suspend or activate a household or patron