How Virtual Guest Passes Work

How Virtual Guest Passes Work

Overview

Virtual Guest Passes are a way administration can issue guest passes to a household without actually printing a pass.

Virtual Guest Passes are…

  • Assigned to a patron’s household
  • Limited to “Guest Passes”
  • Managed in-house
    • Can not be issued via application
    • Can not be issued via the marketplace (you would not want to anyway)
Examples
  • Gate attendant receives cash. No pass is printed but you want to log the transaction for record keeping purposes.
  • Property manager receives a check at the main office.  The property manager can issue guest passes to the household.
  • Each household receives 5 free guests per year. Can be used any time but no passes are printed or issued.
  • Each household is allowed 1 free guest per day.  (Patons must then pay for the 2nd, 3rd, 4th, etc. guest)
How to issue virtual guest passes?
  • Open PoolPass and log in
  • Click Member List
  • Search for any patron or household
  • Click + next to Guest Passes to add guest passes
How do lifeguards check-in a virtual pass?
  • Open PoolPass and log in
  • After the member checks-in, click Use Guest Pass
How to update all guests passes for all households at once.
  • Open PoolPass and log in
  • Click the Configuration tab
  • Click Update All Guest Passes
  • Modify guest passes as needed

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