The Application Portal is a custom built platform. Some features are custom built by your AGS account representative. Other settings can be changed and updated by you.
What are the highlights of the application portal?
What is custom built?
What can I adjust on my own?
The Application
The application itself is custom made.
What questions, choices, or text appear is controlled by AGS. Any changes are made by your account representative.
A Waiver (Signed Document)
A signature or signed waiver can be added to the application.
This feature is added by AGS. Any changes are made by your account representative.
The Application Portal's Settings
How the application behaves is controlled by you. You may turn it on/off, update notifications, change automated actions, etc.
Test Applications
Administrators and staff can submit test applications. A way to understand how the application functions and interacts with your database. You can practice approving and train your staff.
Community Website
AGS can host website for communities that need a place where members can apply online, purchase guest passes, or post community information.
This website page is added by AGS. Any changes are made by your account representative.
Patron Support Tickets
The portal has a patron support system where applicants can easily ask questions regarding the status of their membership.
The ticket itself is custom made by AGS. How the application behaves is controlled by you. You may turn it on/off, update notifications, etc.
Application Processing
This page in the portal is where submitted applications are approved, held, or declined. Other actions such as issuing a refund, editing, commenting, etc. are also performed.
Self-Service vs. Full-Service
Only AGS can switch your Self-Service vs. Full-Service mode.
Paper Applications
Some communities utilize a paper application, as an alternative to submitting an online application. CLICK HERE to read more
AGS Support
The portal has a built in support system where you, the administrator or staff, can ask AGS for help. This is available in both self and full service mode. Re-mail passes, escalate a tricky application, etc.