How it Works
How Signed Documents & Waivers Work
Overview We build custom online applications for your facility. To request access or passes, patrons complete an online form (application). As part of the form, account administrators can add a signed document (waiver) section. Use this feature for ...
How Billing & Invoicing Works (members)
Overview Account administrator can send invoices to existing members using the billing platform. The administrator can create an invoice Select who All memberships Specific membership types Single membership Other (non-members) Select flagged ...
How to collect membership & application fees
Overview Online Pool Applications Payments are calculated and collected directly on the application via a secure Stripe integration. The community’s account is credited the money collected. Paper Applications Patrons submit a check along with their ...
How Applications Work
Overview Patrons may request access to your facility by completing an application. Features Online Submissions Paper Submissions (if enabled) Custom Built Membership Types Collect Waivers Collect Unique Facility Information Collect Fees & Payments ...
How Temporary Passes Work
Overview There is not a one size fits all solution for clients that wish to grant access to the facility prior to an administrator granting approval. Contact your account administrator to discuss a temporary pass solution that works for your unique ...
How Replacement Passes Work
Overview Replacement Passes are a specific PVC membership passes purchased from your community’s marketplace or pool application. We recommend all clients offer their patrons replacement passes or away to request passes that are lost or ...
How Virtual Guest Passes Work
Overview Virtual Guest Passes are a way administration can issue guest passes to a household without actually printing a pass. Virtual Guest Passes are… Assigned to a patron’s household Limited to “Guest Passes” Managed in-house Can not be issued via ...
How PVC Guest Passes Work (Reusable Guest Passes)
Overview PVC Guest Passes are purchased from your community’s marketplace. PVC Guest Passes are… Mailed to a patron’s home Designed to be used all pool season and in some cases, multiple years Not instantly available Scanned at the pool gate to to ...
How Tickets Work (Instant Guest Passes)
Overview When patrons purchase guest passes, products, or other items at your community’s marketplace they are issued a ticket. Tickets are Instantly available for use. Scanned at the pool gate or concession stand. Flexible and custom built. Examples ...
How the Marketplace Works
Overview The marketplace is a page or a link on your community’s webpage. Patrons can purchase guest passes or products to use at the pool. Money collected at the marketplace is credited to your account. What can I sell at the marketplace? Daily ...