Daily Operations
How to Find a Marketplace Ticket or Transaction
Overview This article is for community administrators who have questions about a Marketplace ticket or transaction, so you can find its details or perform actions. Go to the Manage Marketplace area From the Membership Portal: Go to the Menu Click ...
How to check your eTicket balance - Instructions for Patrons
Overview This article is for community members or patrons who have bought Marketplace tickets, and would like to check the balance on their tickets. There are two steps. Go to your community's Marketplace website Receive an email with your ticket ...
eTickets - Instructions for Patrons
Overview An eTicket is a special file (.pkpass) you can store in a Wallet app on a mobile device. Display the eTicket to the attendant to redeem your purchase or use funds. You may also use the QR code in your confirmation email to redeem your ...
How to issue a ticket to a patron without the patron completing the transaction
Overview An Administrator can create a ticket without the patron completing a credit card transaction. They can issue a ticket and add funds the patron can use at a later date. They can issue a ticket and add a redeemable product the patron can use ...