Sending Classic Passes
How replacement classic passes work
Overview If a patron lost or destroyed their classic (physical) passes, the community has a few options to replace their pass. This article only applies to Classic Passes. If a patron is asking for a new pass, what can I do? Most communities simply ...
How to PRINT a temporary pass
Overview When pass printing is enabled, administrators can print a temporary pass while their member waits for their permanent classic passes to arrive in the mail. Here is how 1. First you must request a set of classic passes to be printed and ...
How to SEND passes with the application portal
Overview When enabled, ePasses and classic PVC physical passes can be sent to patrons through the Application Portal automatically or manually. Sending through the Application Portal Typically, it's automatically done! If this is not set up on your ...
How to SEND classic PHYISCAL passes by mail
Overview When enabled, classic PVC physical passes can be sent to patrons through the Application Portal or PoolPass Software. Sending through PoolPass Go to the Membership's MANAGE screen 1. Click the print icon 2. Check off which members should ...
How do temporary passes work?
Overview Most clients that utilize Access Granted Systems do so to restrict unauthorized access until approval. However, there are a some options to grant temporary access, prior to an administrator granting approval. This article lists a variety of ...