Daily Operations
How to edit a family or patron
Overview Individuals and families are managed in the Manage tab. The Manage screen is split into two. The left side is the Membership section where the household’s information is located. The right side is the Member section where the individual ...
How to delete a family or patron
Overview Individuals and families are managed in the Manage tab. The Manage screen is split into two. The left side is the Membership section where the household’s information is located. The right side is the Member section where the individual ...
How to assign guest passes to a household
Overview Virtual guest passes can be assigned to memberships (households) three ways. To individual memberships. To existing memberships by incrementing or setting a new guest pass value. To new memberships by setting a default initial ...
Can I change a Membership ID?
Overview The Membership ID cannot be changed once created. However, you can create a new Membership ID, reassigning each Member. All Member data is preserved when reassigning. Here is How 1. Click Manage 2. Click the the Yellow + to add a new ...
How to reassign patrons
Overview Patrons may change addresses, households, or accounts. By reassigning a patron, you do not lose their profile or pass number. Here is How Click the Right Arrow to reassign patron You are asked to specify a New Membership ID If you are ...
How to add a family & patron
Overview Individuals and families are managed in the Manage tab. The Manage screen is split into two. The left side is the Membership section where the household’s information is located. The right side is the Member section where the individual ...
How to suspend or reinstate a household/membership
Overview Property Managers can suspend or reinstate a household (membership) at any time. When an administrator updates a household, the software is immediately updated at the facility. Here is how Open PoolPass and log in Click Member List ...