Setting Up Your Season
How to automatically reset guest passes every day
Overview Virtual guest passes can be automatically reset every day. You may want to activate this feature if your guest policy states "each membership is allowed 2 free guest passes every day". Daily Automatic Guest Pass Reset Go to the OPERATIONS ...
How do I generate and view my API key?
Overview Only users with the correct access can have an API key. First, contact your AGS Account Representative and request an API key. To view your API key: Click Profile Click Retrieve API key
How to automatically check out everyone daily at night
Overview You can set your account so that it automatically checks everyone out each night. This saves a step of manually checking out everyone at the end of the day. How to set Automatic Check Out Go to the OPERATIONS tab, see the Automatic Check ...
How to setup your RFID reader to check-in members
Overview The PoolPass cloud service is an application run in your computer's web browser. The RFID companion App runs alongside your browser and allows you to scan RFID tags into the PoolPass check-in system. The RFID companion App is only available ...
How to log in
Overview This article will show you how to log into Pool Pass & Access Granted Systems software. Find the "Log In" button Enter your email and password to log in Navigate other areas of the software Download a copy of Log In instructions for staff ...
How to name a location
Overview A location name is where members are checking in. You can choose the name of the check in location. How to Change the Location Name Click Preferences from the menu icon Type the name of the location Tips If your facility has two gates, you ...
How to set new member default settings
Overview When creating new members, you may want all new members to have the same default settings. In the example below, we set all new members to have the same expiration date of 12/31/2022, zero guest passes, and unlimited member entry. Set New ...
How to set up multiple locations
Overview Some communities have multiple pools and gates. You can create multiple location names. The check in statistics will show the location where each check in happened. Be sure to set the proper location for each computer and user before ...
How to enable check-out
Overview This article reviews the purpose of check-out and how to enable this feature. To read an article about how to use the Check-Out feature: Click here Purpose Gather check-out data Record how long members were checked in Have an accurate ...
How to enable the guest register
Overview You may want to collect additional information about guests. When the guest register is enabled, a text box will appear after the guest check-in. In this article, we will explain how to: Enable the Guest Register See where Guest Register ...
How to enable family or single person check-in
Overview This article will explain how to check in one member at a time or members of the same membership ID at once. How to choose single person or multi-member check in: Click Preferences from the menu icon Check Enable Multi-Member Check-in ...
How to setup your barcode scanner
Overview ID cards, ePasses, and barcode scanners purchased directly from Access Granted Systems are configured to scan classic passes, ePasses, and marketplace tickets. You just need to connect the scanner to your computer by using the cord, USB ...
API Documentation
Overview The PoolPass cloud service Application Programmer Interface provides a mechanism by which you can integrate our service into your own app, web server, or other software component. We expose various well-defined RESTful service endpoints to ...
How to setup incrementing barcode numbers
Overview Some communities purchase barcode passes with incrementing barcode numbers. The box of passes may start with pass number 10001 and the next pass is 10002 and the next 10003, etc. Here is one way to setup your account to easily distribute ...
How to update membership expiration dates
Overview This article will show how Account Administrators can update the membership expiration date for: An individual membership All memberships at once Default expiration date for new memberships How to set an individual membership expiration date ...
How to upload your member list
Overview Administrators can upload their members into the PoolPass software in bulk with a CSV spreadsheet file. In this article, we will see: How to upload a member list Which data field are required CSV data and header import details How members ...
How to setup my Windows, Mac, or iOS App
Overview Your community can use the web portal from any internet browser (recommended) or you can install the PoolPass Check-In app. Click below to view setup instructions for your device: Windows MacOS iOS
What are each user role's access level?
Overview This article will list the access level of each user role. An account administrator can see how to change the role of each user with this article: click here User Roles and Abilities Administrator: They are able to configure the account. ...
How to add or manage a user
This article will show account administrators how to: Add a new user Add a generic user Manage user access, passwords, and security level How to add a new user 1. Click Manage Users 2. Click yellow Plus button 3. Add the name and email 4. Select the ...