How Replacement Passes Work

How Replacement Passes Work

Overview


Replacement Passes are a specific PVC membership passes purchased from your community’s marketplace or pool application.  We recommend all clients offer their patrons replacement passes or away to request passes that are lost or misplaced.  Contact your account administrator to setup replacement passes for your community.  


Can I sell replacement passes on the pool application?
 
Yes.  This is common for returning clients that utilize our check-in software.  Patrons can reuse the same pass for multiple years.

Can I offer replacement passes to my residents for free?

Yes.  We'll set the replacement pass fee to $0.00.  This is common for communities that charge a flat usage fee or allow resident to use the facility for free.  


Can account administrators issue replacement passes for free? 

Yes.  Administrators can make any request (including replacement pass requests) outside the normal pass policy. 

Can I sell replacement passes at the marketplace?
 
Yes


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