This article is for community administrators who have questions about a Marketplace ticket or transaction, so you can find its details or perform actions.
Go to the Manage Marketplace area
From the Membership Portal:
- Go to the Menu
- Click Manage Marketplace
In the Marketplace
- Click on the TICKETS tab
- Enter a name or email in the Search box
- Click the ticket you are looking for.
At this point, you can see and do many things. On this screen:
- Click Email to send details of this ticket to the member
- Switch to the Transaction tab for this ticket
- Print a copy of this ticket, either to a paper print or a PDF
- Add funds to this ticket
- View the name and email of the ticket holder, and edit as needed
- View the funds and/or products on the ticket