Tip: How to mail passes to a different address?

Tip: How to mail passes to a different address?

Overview

When you are approving an application, you may see a note that reads "Please mail passes to PO Box 1234".  The resident lives at a different address (e.g. 123 Main St).  If you allow this, follow these steps:
  1. Edit the application.  Change the address to: PO Box 1234
  2. On the final approval screen, change the Membership ID to: 123 Main St (Optional)
Step 1: Edit the application
1.  Find the application and click the clipboard icon

2.  Scroll down and edit the Address area to the Mailing address.  This is where the passes will be mailed to.  


Step 2: Edit the Membership ID on the final approval screen (optional).
Proceed with application approval. 
3.  If your community uses the physical address as the the Membership ID , then changed it back to the physical address.   This is not the mailing address and does not change the address.    
Click CREATE AND APPROVE to finish. 


What if I already approved and processed the application?  How do I mail passes to the Mailing address?

Use this help article: CLICK HERE