How Temporary Passes Work

How Temporary Passes Work

Overview

There is not a one size fits all solution for clients that wish to grant access to the facility prior to an administrator granting approval.  Contact your account administrator to discuss a temporary pass solution that works for your unique community.  This article lists a variety of ways you can use our platform to meet your needs.

Add a paid or free temporary passes in the marketplace

How it Works

  • Add a ticket (instant pass) to your marketplace called, “Temporary Pass“.
  • Patrons purchase temporary passes.
  • Lifeguards validate and check in patrons who present a Temporary Pass.
  • Administrators have a record they can reconcile during business hours.  

Allow patrons to use their confirmation email as a temporary pass

How it Works

  • When a patron submits an application, they receive an email confirming they have successfully submitted their application.
  • Use this confirmation email as a temporary pass.
  • Instruct lifeguards that this email is a valid temporary pass.
Allow patrons to use their approval email as a temporary pass

How it Works

  • When a patron’s application has been processed, they receive an email if their application has been approved.
    • If patrons do not receive an approval email, the may receive a suspended, hold, or reject notification.
  • Use this approval email as a temporary pass.
  • Instruct lifeguards that this email is a valid temporary pass.
Utilize the check-in software

How it Works

  • Patrons who are active in the check-in software can be pulled up in our database and checked in.  No physical pass is needed.  

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