There are times a processor will need to add a patron to an application.
Unfortunately, you can't add a patron to the existing application. You can add the patron to the household directly in the database.
Here is how
The existing application must be processed. A processed application will have already synced with the PoolPass database.
1. Click the eye icon
2. Click Open in Pool Pass
3. Then add the missing patron by clicking the yellow plus icon on the right side.