FAQ: How do WAIVERS work?

FAQ: How do WAIVERS work?

Overview

AGS custom builds your online application.  Some communities need applicants to electronically sign the application. 

First, we will review the other options Access Granted Systems offers for applicants to acknowledge, then go into more detail about Waivers with Electronic Signatures.  

Other Acknowledgement Options

Check boxes

For example, a check box may state "I have read and understand the pool rules".

Download and Upload documents

The applicant can download a PDF, sign it, and upload it.  

Waivers with Electronic Signatures

Here is an example of a Waiver on an application:

How to set up a Waiver on the application

  1. Contact your AGS Account Representative
  2. Send them the text you would like on the waiver
  3. They will let you know the waiver is added
  4. Submit a test application.  CLICK HERE for more instructions on test applications.  
  5. The $325 yearly fee will be issued on your next monthly invoice

How do I view the Waivers when the applications are submitted

You can view the Signed Waiver two ways.
  1. The administrator for applications will receive an email with the signed document when it is submitted
    1. This email can be turned off
    2. CLICK HERE to learn more about these settings
  2. View the application, waiver and other details
    1. Open the application
      1. CLICK HERE to learn how to search for an application
    2. Click DOWNLOAD DOCUMENT
    3. Follow the download instructions on your computer

What are the parts of the Waiver?

Each part of the waiver is called a "merged field", or field.  The field options are:
  1. Rich Text
    1. This is the body of your document.  The applicant can read the rich text prior to signing.  
  2. Signature
    1. This is the field used to capture the applicant’s signature. Your applicant can add their signature using either their mouse or finger, depending upon the type of device being used to access the application.
  3. Text
    1. This is a fillable field used to gather the applicant’s information such as printed name, address, etc.
  4. Date
    1. This field captures the date the document is signed and submitted.
  5. Recurring Group
    1. This feature is used to add recurring fields to the document.  A common example is listing all member names on the document.

Can I make the Waiver required?

Yes.  By default, all parts of a waiver are required.  Contact your AGS Account Representative if you would like any fields to be optional.  

Limitations

  1. Access Granted Systems, LLC is not a law firm.  Consult with your lawyer prior to using this “service”.
  2. This service is only available in the application product.  The service is not available in the marketplace, check-in, billing/invoicing, additional pass (Nanny), or other Access Granted Systems products.  It does not capture every patron entering the facility.
  3. It is the community’s responsibility to view the application and final document.  There is a Test Mode to ensure the application and document meets the needs of the community and community’s law firm.
  4. It is the community’s responsibility to view the application and final document’s text, spelling, and formatting to ensure the original document was transferred to the application software correctly.
  5. One applicant completes an application on behalf of a household and therefore, one applicant completes the signed document section including the signature field.
  6. The service can not calculate ages.
  7. The service can not add logic to determine if specific adult patrons need adult signature fields vs. minor patrons need guardian signature fields.
  8. The service can not add logic to mark a field as required or not required based on previously answered questions.
  9. Do not use this service if it does not meet the needs of your community or community’s law firm.