Settings
Tip: Test your application
Overview When first using AGS, test applications are a great way to understand how the application functions and interacts with your database. You can practice approving and train your staff. How are test applications different from live ...
How do I override pass printing and ePasses?
Overview Changing these settings will override the Application Portal's automated actions for sending ePasses and in the Pass Printing Portal. Note: this is a rare change. Contact your AGS Account Representative for assistance if needed. Here is how ...
How to adjust automated actions
Overview When an application is approved, the software can make many automated actions. These include expiration dates, virtual guest passes, and barcodes. AGS sets automated actions when creating the application. These actions can be edited by an ...
How to view and change processor instructions
Overview Organizations that utilize our software, process applications differently. They have different rules, policies, checks and balances. Custom instructions for staff are written within the portal itself. These instructions are always visible to ...
How to change email notifications to staff
Overview When an applicant submits an Application or Support Ticket, the software automatically alerts the community. You may adjust these settings. For example, if you community gets one hundred application submissions per day, you may want to ...
How to disable AGS's support ticket system
Overview Access Granted System's Application Portal has its own Support Ticket feature. An easy way your applicants can communicate with you and resolve applications on hold, declined, or partially approved. However, you may use your property ...
How to turn on or off the application
Overview You are able to adjust the dates that the application opens and closes. A message appears if the application is closed. This message can be customized. How to adjust the open and close dates and custom message First, go to the Community ...
How to customize default email notifications
Overview Applicants receive automated updates informing them of their application status. In this article, we will review the notifications and then explain how to customize them. When do email notifications get sent? There are up to six possible ...