Unfortunately, there is no 'undo' button if you delete someone or a membership. AGS software does have a few handy features that will help in these situations.
In this article, a few options are offered, and a few more factors to consider are discussed.
Reapproved the Application
Applications submitted late-June 2024 and after can be reprocessed. Follow this article to see how:
CLICK HERE
Manually Add Members
If you use the AGS Application Portal, you can search for the application to find the member's information. Here is how to search for an application:
CLICK HERE
Other Factors to Consider
If you are using
ePasses or Classic Passes, you need to ask the members what their barcodes numbers are. Then you can add them to the membership. Here is how to edit a membership:
CLICK HERE
If you use photos, any software user can retake a new photo of each member the next time they check in.
1) After checking in, click the arrow on the right side of the screen. This takes you straight to the Manage Membership page.
2) Click Take From Webcam to use the local computer camera to snap a photo