In Season
How to APPROVE a booking
Overview When a patron books a service, a booking is created. This marks the service's date/time unavailable for a another patron to make a booking for the same exact date/time. This prevents double booking. The booking is confirmed. i.e. no other ...
How to issue a REFUND for an event
Overview If a patron purchases and pays for an event via Access Granted Systems, you can issue a refund. Here is how 1. Go to the Events Page 2. Click on the Gear icon and Edit Signup Settings/Patrons 3. Click on the PATRONS tab 4. Click on the Gear ...
How to MANAGE patron signups for events
For each individual event, you can view the patrons that registered. Here is how to find the list of patrons 1. Go to the Events Page 2. Click on the Gear icon and Edit Signup Settings/Patrons Click on the PATRONS tab Here is what you can do... ...
How to EDIT or CANCEL a booking
Admins or service owners may edit an existing booking. Here is how to find the booking Option A: Search and find the booking on the Calendar Page. Double Click the booking. 1. Edit the date, time, or patrons as needed. 2. Click Apply Changes to save ...
How to issue a REFUND for a booking (a service)
Overview If a patron purchases and pays for a service via Access Granted Systems, you can issue a refund. Here is how 1. In the menu, click Bookings. 2. Find your booking and click the gear icon. 3. Click Refund. 4. Click OK. You may issue a partial ...
How to ADD a booking
There may be times you need to manually add a booking. Perhaps you receive a phone call or a patron makes a request in-person while onsite. Here is how 1. Click the green Plus Icon on the Calendars Page. 2. Select the service and select Booking. (not ...